At Concord Canada House, luxury isn’t just a promise—it’s a lived experience. From the breathtaking SkyLounge on the 82nd floor offering panoramic views rivaling the CN Tower, to the rejuvenating SkyGym and SkySpa on the 71st floor, every detail is curated to redefine high-rise living. Among these elite amenities, the Bluebox smart locker system is designed to match the highest standard of service this residence demands.
Designing for Operational Efficiency
Managing deliveries for 1400 families with expected over 700 packages daily, presents a unique operational challenge—especially during peak hours. Bluebox answered the call with a smart locker solution engineered for scale, speed, and seamless operation.
Originally, the plan included just two master lockers—a configuration that risked long wait times and resident frustration during peak hours. Bluebits reimagined the setup: four master lockers with intuitive interfaces and a thoughtfully designed layout that optimally fits the package room, ensuring residents enjoy swift, stress-free access to their deliveries. Even better, with Bluebox App, residents can simply retrieve packages without touching the master screens, saving time and delivering a seamless, convenient experience.
Excellence in Customer Support
Bluebox was selected as strategic smart locker partner of Concord Adex not only for its proven top-tier customer support but also for the company’s relentless commitment to exceeding customer expectations. As a company pivots customer experience as part of its core of business strategies, Bluebits delivers extended support hours—9:00 AM to 8:30 PM on weekdays for all Toronto users—ensuring residents receive assistance well beyond traditional business hours. This commitment to service reflects the same ethos that powers Canada House’s luxury lifestyle.
Flexibility Beyond the Locker
Bluebox system goes beyond smart storage—it’s a dynamic service platform. Integrated with the property management system, it streamlines package, food, and grocery deliveries, offering unmatched convenience for residents,staff and carriers. Furthermore, Bluebits’ unique leasing service model eliminates the long-term ownership burdens, shielding Canada House from unexpected technical, operational, or financial surprises.
Looking ahead, the system is fully scalable: Need to scale up? Adjust locker configurations? Add fridge compartments? It’s all possible with Bluebits’ future-ready service model. locker configurations can be adjusted, the ratio of package to fridge lockers can be modified, and service volumes can be increased to match growing demand—all with a simple call to Bluebits.
A New Standard
Together, Canada House and Bluebox are redefining what a smart locker system can achieve. In a building where luxury reaches the sky, Bluebox brings that same standard to the ground floor—making everyday life effortless, elegant, and efficient.
Welcome to the future of condo living with the empowerment of Bluebox.